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Information Coriant requests or collects from you
To provide the superior services offered by a Coriant website, Coriant collects from you two types of information: personally identifiable information and technology-related information.
- Personally identifiable information: This is information that identifies the person who is using a Coriant website. When you register for services offered by a Coriant website, Coriant may request personally identifiable information such as your name, mailing address, telephone number and email address. When you make an on-line business transaction through a Coriant website, Coriant may request personally identifiable information such as your account number with Coriant, credit card number or other payment account information. Coriant may also collect personally identifiable information that you voluntarily disclose to Coriant through electronic correspondence, such as comments transmitted by email.
- Technology-related information: This is information related to your computer when you access a Coriant website. Because technology is employed in collecting this information, it is not readily apparent to you that it is being collected. An example of technology-related information which Coriant may collect is your computer's Internet Protocol ("IP") address. An IP address is a number, uniquely identifying a computer, necessary for computer to web server communication on the Internet.
How you can view and change your personally identifiable information
In using the Coriant Portal service, you can view and update your personally identifiable information by accessing the "My Profile" hotlink, under the "My Account" area in the global navigation bar, or by sending an email of your updates to firstname.lastname@example.org.
In using other services offered by a Coriant website, you can update your personally identifiable information by re-registering with the service with a comment instructing Coriant to update your personally identifiable information or by sending an email of your updates to info(at)coriant.com.
Services offered by a Coriant website which require requesting information from you
Coriant requests information primarily to provide you with superior service. Coriant may need information about you in order to provide specific services, such as the following:
Product notifications: Coriant may use your submitted personally identifiable information to provide to you product notifications, at your request.
Business transactions: Coriant may use your submitted personally identifiable information, purchase-related information and related correspondence to conduct an on-line business transaction, at your request. For example, Coriant may also use your information to transmit to you business data such as order status, shipment status, account information and products returned.
Proposals: Coriant may use your submitted personally identifiable information, proposal related information and related correspondence to manage on-line proposals between you and Coriant.
Training: Coriant may use your submitted personally identifiable information, training request and related correspondence to provide on-line training to you.
Software patches: Coriant may use your submitted personally identifiable information, software patch request and related correspondence to transmit software patches to you.
Customer service and support: Coriant may use your submitted personally identifiable information and correspondence with a customer service representative to provide customer service and support to you.
Coriant secondary uses of information collected from you
Coriant may use information collected from you for secondary uses, such as the following:
Measure user interest in Coriant products and services: Coriant may perform statistical analyses on aggregate user demographics and behavior to measure interest in the different areas of a Coriant website or the various products or services offered by a Coriant website. To obtain statistics, Coriant collects your clickstream (the record of your traversal through a Coriant website).
Site improvement: Upon accessing a Coriant website, Coriant collects information, such as the browser you are using and the screen size you are using, to improve the content of the site, make your traversal through the site more efficient and tailor the content and layout of the site to your preferences.
Administration: Coriant collects your computer's IP address for the purposes of administration, such as monitoring the level of activity on a Coriant website and diagnosing problems with Coriant web servers.
Surveys: Coriant may use your personally identifiable information to send you surveys regarding use of a Coriant website and Coriant various products and services.
Occasions where Coriant may share your information with others
Your authorization: Coriant may share your personally identifiable information if you authorize Coriant to do so.
Agents of Coriant: Coriant may share your personally identifiable information, purchase-related information, training requests and correspondence with customer service with third parties who help Coriant deliver products or services, such as a shipping company. Those third parties include contractors, temporary employees and consultants and other companies working with Coriant (collectively, "Agents"). Agents are instructed to use your information to help Coriant deliver products or services.
Companies of Coriant: Coriant may share your personally identifiable information, technically related information, product notification requests, purchase-related information, training requests, software patch requests and correspondence with customer service with Coriant's related, affiliated or subsidiary companies or its parent company.
Customer profiling: Coriant may match your personally identifiable information, purchase-related information, training requests and correspondence with customer service with third-party data to help Coriant better understand its customers and for marketing purposes.
Business partners: Coriant may disclose aggregate user statistics of purchase-related information, training requests and technology-related information to prospective and current business partners and advertisers. This information will not include personally identifiable information.
Business transfers: As Coriant continues to develop its business, Coriant may sell or buy companies or assets. In such transactions, personally identifiable information generally is one of the transferred business assets. In addition, aggregate user statistics of purchase-related information, training requests and technology-related information may be disclosed to a prospective purchaser of a Coriant company or asset. Coriant or substantially all of its assets may be acquired. In this instance, personally identifiable information will be one of the transferred assets.
Protection: Coriant may disclose your personally identifiable information and technology-related information, when Coriant believes that such release is reasonably necessary to enforce or apply the Terms and Conditions of the Use of the Coriant Web Sites and other agreements or to protect the rights, property, or safety of Coriant, users or others.
Law enforcement: Coriant may be required by law to cooperate with government authorities and will, for example, disclose your personally identifiable information and technology-related information upon receipt of a court order or subpoena.
Coriant security precautions to protect your information
Please note that while there are always risks associated with providing personal data, whether in person, by phone or over the Internet, and no system of technology is completely safe, Coriant has taken precautions to secure personally identifiable information you submitted. On the Coriant Portal, Coriant uses industry-recognized SSL (Secure Socket Layer) technology to secure your information. Also, Coriant web servers protect this information using password protection and encryption.
Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at http://www.google.com/intl/en_uk/analytics/privacyoverview.html. Please note that on this website, Google Analytics code is supplemented by "gat._anonymizeIp();" to ensure an anonymized collection of IP addresses (so called IP-masking).
Right of Access
You have a right to obtain information regarding the personal data stored about you free of charge. Please feel free to contact info(at)coriant.com, if you have any questions regarding the processing of personal data on this website.