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Coriant Privacy Policy

Coriant respects your privacy and is committed to protecting it. This Privacy Policy explains how Coriant treats your information, correspondence, and software exchanged through a Coriant website to best serve you. All defined terms in this Coriant Privacy Policy shall be as set forth in the Terms and Conditions of Coriant Web Sites.

Information Coriant requests or collects from you

To provide the superior services offered by a Coriant website, Coriant collects from you two types of information: personally identifiable information and technology-related information.

  1. Personally identifiable information: This is information that identifies the person who is using a Coriant website. When you register for services offered by a Coriant website, Coriant may request personally identifiable information such as your name, mailing address, telephone number and email address. When you make an on-line business transaction through a Coriant website, Coriant may request personally identifiable information such as your account number with Coriant, credit card number or other payment account information. Coriant may also collect personally identifiable information that you voluntarily disclose to Coriant through electronic correspondence, such as comments transmitted by email.
  2. Technology-related information: This is information related to your computer when you access a Coriant website. Because technology is employed in collecting this information, it is not readily apparent to you that it is being collected. An example of technology-related information which Coriant may collect is your computer's Internet Protocol ("IP") address. An IP address is a number, uniquely identifying a computer, necessary for computer to web server communication on the Internet.

How you can view and change your personally identifiable information

In using the Coriant Portal service, you can view and update your personally identifiable information by accessing the "My Profile" hotlink, under the "My Account" area in the global navigation bar, or by sending an email of your updates to portal.support@coriant.com.

In using other services offered by a Coriant website, you can update your personally identifiable information by re-registering with the service with a comment instructing Coriant to update your personally identifiable information or by sending an email of your updates to info(at)coriant.com.

Services offered by a Coriant website which require requesting information from you

Coriant requests information primarily to provide you with superior service. Coriant may need information about you in order to provide specific services, such as the following:

Product notifications: Coriant may use your submitted personally identifiable information to provide to you product notifications, at your request.

Business transactions: Coriant may use your submitted personally identifiable information, purchase-related information and related correspondence to conduct an on-line business transaction, at your request. For example, Coriant may also use your information to transmit to you business data such as order status, shipment status, account information and products returned.

Proposals: Coriant may use your submitted personally identifiable information, proposal related information and related correspondence to manage on-line proposals between you and Coriant.

Training: Coriant may use your submitted personally identifiable information, training request and related correspondence to provide on-line training to you.

Software patches: Coriant may use your submitted personally identifiable information, software patch request and related correspondence to transmit software patches to you.

Customer service and support: Coriant may use your submitted personally identifiable information and correspondence with a customer service representative to provide customer service and support to you.

Coriant secondary uses of information collected from you

Coriant may use information collected from you for secondary uses, such as the following:

Measure user interest in Coriant products and services: Coriant may perform statistical analyses on aggregate user demographics and behavior to measure interest in the different areas of a Coriant website or the various products or services offered by a Coriant website. To obtain statistics, Coriant collects your clickstream (the record of your traversal through a Coriant website).

Site improvement: Upon accessing a Coriant website, Coriant collects information, such as the browser you are using and the screen size you are using, to improve the content of the site, make your traversal through the site more efficient and tailor the content and layout of the site to your preferences.

Administration: Coriant collects your computer's IP address for the purposes of administration, such as monitoring the level of activity on a Coriant website and diagnosing problems with Coriant web servers.

Cookies: In a very limited manner, Coriant uses cookies (small pieces of information Coriant web servers transmit to your computer) to allow Coriant web servers make your traversal through a Coriant website more efficient. For instance, Coriant may use cookies to remember items selected for purchase in an on-line business transaction in order to generate a total charge for the entire transaction. You may set a preference in your web browser to warn you every time a cookie is being sent or to turn off all cookies. (Please refer to the help page in your web browser to set up your cookie preferences.)

Surveys: Coriant may use your personally identifiable information to send you surveys regarding use of a Coriant website and Coriant various products and services.

Occasions where Coriant may share your information with others

Coriant may share your information with others for the following reasons. As a global company, Coriant has international locations and/or servers throughout the world and to the extent necessary the personal data related to you may be transferred to any location and/or server within Coriant. Your personal data may be transferred and processed electronically by third parties or on servers located outside the country where you originally entered the information. Coriant endeavors to safeguard your data security interests around the world by ensuring that this Site adheres to the principles described in this Privacy Policy:

Your authorization: Coriant may share your personally identifiable information if you authorize Coriant to do so.

Agents of Coriant: Coriant may share your personally identifiable information, purchase-related information, training requests and correspondence with customer service with third parties who help Coriant deliver products or services, such as a shipping company. Those third parties include contractors, temporary employees and consultants and other companies working with Coriant (collectively, "Agents"). Agents are instructed to use your information to help Coriant deliver products or services.

Companies of Coriant: Coriant may share your personally identifiable information, technically related information, product notification requests, purchase-related information, training requests, software patch requests and correspondence with customer service with Coriant's related, affiliated or subsidiary companies or its parent company.

Customer profiling: Coriant may match your personally identifiable information, purchase-related information, training requests and correspondence with customer service with third-party data to help Coriant better understand its customers and for marketing purposes.

Business partners: Coriant may disclose aggregate user statistics of purchase-related information, training requests and technology-related information to prospective and current business partners and advertisers. This information will not include personally identifiable information.

Business transfers: As Coriant continues to develop its business, Coriant may sell or buy companies or assets. In such transactions, personally identifiable information generally is one of the transferred business assets. In addition, aggregate user statistics of purchase-related information, training requests and technology-related information may be disclosed to a prospective purchaser of a Coriant company or asset. Coriant or substantially all of its assets may be acquired. In this instance, personally identifiable information will be one of the transferred assets.

Protection: Coriant may disclose your personally identifiable information and technology-related information, when Coriant believes that such release is reasonably necessary to enforce or apply the Terms and Conditions of the Use of the Coriant Web Sites and other agreements or to protect the rights, property, or safety of Coriant, users or others.

Law enforcement: Coriant may be required by law to cooperate with government authorities and will, for example, disclose your personally identifiable information and technology-related information upon receipt of a court order or subpoena.

Coriant security precautions to protect your information

Please note that while there are always risks associated with providing personal data, whether in person, by phone or over the Internet, and no system of technology is completely safe, Coriant has taken precautions to secure personally identifiable information you submitted. On the Coriant Portal, Coriant uses industry-recognized SSL (Secure Socket Layer) technology to secure your information. Also, Coriant web servers protect this information using password protection and encryption.

Google Analytics

This website may uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google's collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB.

Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at http://www.google.com/intl/en_uk/analytics/privacyoverview.html. Please note that on this website, Google Analytics code is supplemented by "gat._anonymizeIp();" to ensure an anonymized collection of IP addresses (so called IP-masking).

Right of Access

You have a right to obtain information regarding the personal data stored about you free of charge. Please feel free to contact info(at)coriant.com, if you have any questions regarding the processing of personal data on this website.

What is covered by the Coriant Privacy Policy

This Privacy Policy applies to the use of www.coriant.com or any other World Wide Web site owned by Coriant Operations, Inc. or any of its affiliated companies. Your use of these websites or pages within these websites is also governed by the Terms and Conditions of the Coriant Web Sites, all of which are incorporated herein by reference.

What is not covered by the Coriant Privacy Policy

Links to third-party web sites: A Coriant website may contain links to other web sites owned or operated by third parties. This Privacy Policy does not cover a third-party web site's privacy, disclosure and collection policy or practices. For example, a third-party web site may solicit you, request personally identifiable information from you and send cookies to you. Upon clicking on a third-party web site, this Privacy Policy no longer applies.

Third-party advertisers: This Privacy Policy does not cover a third-party advertiser's privacy, disclosure and collection policy or practices. For instance, a third-party advertiser may collect information about you when you click on the third-party's banner advertisement. Upon clicking on a third-party web advertisement, this Privacy Policy no longer applies.